Enterprise Services 

Access & Local

Offering solutions that are local, national or global, AT&T is able to provide access to your locations. Our portfolio includes a complete set of services to service you within your particular area - from local voice through dedicated local access; we can provide connections to your national or global accounts as well as using all access types including DSL, Ethernet, Rings Solutions or Metropolitan area network access.

• DSL
  As your business grows, so does the need to connect to the Internet quickly and efficiently, to gather and convey information, as well as to communicate and provide a direct link to your business partners.
• FastAccess Business DSL
  If your business depends on access to the Internet, a reliable, high-speed Internet connection from FastAccess Business DSL will increase productivity, boost efficiency and save money - all at the same time.
• FastAccess Telecommute
  Flexibility, productivity, efficiency. That’s what companies can get when employees work from home with FastAccess Telecommute.
• Metro Ethernet Service
  Metro Ethernet Service is extending the scalability, flexibility and ubiquity of Ethernet protocol to provide more powerful Local Area Network connectivity in response to accelerating data needs and smaller IT budgets.

AT&T provides:

• The most comprehensive suite of Ethernet services in the industry
• The broadest footprint in the industry
• A straight-forward option for customers to optimize their increasing bandwidth demands
• An opportunity for customers to optimize their local access requirements

• Global Managed Internet Service
  AT&T's Global Managed Internet Service establishes a dedicated Internet connection to your multi-national sites, from Belgium to Brazil, from Russia to Australia and nearly everywhere in between.
• Managed Internet Service
  Your business relies on the Internet for many critical operations - electronic commerce, e-mail, remote access productivity and much more.
• Ultravailable Managed OptEring
  AT&T Ultravailable® Managed OptEring Service offers ways to simplify IT infrastructure, reduce network complexity and associated operations costs, and improve overall network performance.
• U.S. Regional Access Services
  The merger between SBC and AT&T means a greater selection of products and services.
  
  

Bundled Offers

• Integrated Offers
  With AT&T's Integrated Offers, multiple products/services are combined into one offer to consolidate contracting, commitment, billing, volume pricing and life-cycle management. Whether your needs are simple or complex, ABN (AT&T Business Network), OneNet and VTNS (Virtual Telecommunications Network Service) provide comprehensive packages of voice, data, long distance, toll-free, IP, wireless, e-servicing and network management solutions. AT&T's Integrated Offers are competitively priced based on a multiple-service relationship with AT&T. Integrated Offer products and services are built on AT&T's self-healing, redundant, and diverse routing network, provide the flexibility for convergence of new technology, and the flexibility to accommodate shifts in your telecommunications needs.

AT&T's award winning BusinessDirect® service is a key component of AT&T's Integrated Offers. With AT&T BusinessDirect, each customer receives a personalized, robust, secure Extranet site for viewing their account information, paying bills, changing services or requesting help. Maintenance requests can be handled online and customers have direct access to their account information 24 hours a day. Authorized users can log on from virtually anywhere at any time with a standard browser and an Internet connection.

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AT&T BusinessDirect Business Capabilities include:

• Online Billing
• Online Ordering
• Trouble Ticketing
• Network Management Tools
• Performance Reporting
  Review the detailed offer descriptions to determine which Integrated Offer best fits your company's needs.
  
  
• AT&T Business Network (ABN)
  AT&T Business Network (ABN) is a fully integrated solution offering a single bill, contract and commitment across a comprehensive portfolio of Services. ABN is designed to easily expand as your business evolves, and allows you to effortlessly adapt to shifts in technology.
• OneNet
  AT&T OneNet® Service provides a flexible solution for large national or multi-national enterprises with a need for multiple communications technologies. With AT&T OneNet, you'll be prepared for whatever networking strategies you adopt as your business grows and circumstances change. AT&T OneNet Service allows your business to utilize AT&T's industry leading communications products and services to build applications for voice, data, contact center, Internet, wireless and calling card requirements, according to your particular needs. Then, you may seamlessly migrate to new applications or technologies as they become right for you, under one contract and with one commitment.
  
  

Consulting & Integration Solutions

The AT&T Consulting and Integration Solutions utilizes products, services and capabilities from AT&T and our pre-selected business associates and third parties around the world to provide global, vendor neutral, solutions that meet the individual client requirements and integrate with their networks and applications. These services weave together business-focused, complete solutions. Our proven consulting expertise, networking integration skills, project management capabilities and knowledge of the industry enable enhanced control over end-to-end business process transformation and multi-vendor network infrastructures, while helping to improve productivity, reduce complexity and strengthen ROI.

Extensive experience with financial, banking, healthcare, airline, manufacturing, defense, construction and hospitality industries enables AT&T to customize business solutions to accommodate industry-specific needs. When it comes to solving difficult networking problems and supporting network-intensive business applications more and more CIO's and IT managers are turning to AT&T consulting and integration solutions.
With a world-class network, the knowledge to design customer-defined solutions, and the skill of thousands of networking professionals deployed globally: AT&T has the people processes and tools to design, build, deploy, and maintain your enterprise networking solution.

• Assess and Design
  Creating high-performing networks of the future.
• Build and Deploy
  Evolving your networking solution.
• Maintain and Service
  Managing a network in transition.
  
  

Data

AT&T Data Services, including both bandwidth and global packet service, provide seamless connectivity to locations across the block, around the nation and around the world and single accountability for your local-to-global data communications needs.

• ATM
  Your business communications demand high-speed transport and high-level security - and a data network that can rapidly change its size, location and capabilities.
• Frame Relay
  AT&T Frame Relay Service is an end-to-end, data network offering based on frame relay technology providing fast, efficient and reliable many-to-many connectivity enabling your critical applications.
• Global Video Service
  AT&T Global Video Service (GVS) delivers broadcast-quality video when and where you need it. It offers Flexible, Cost-Effective Connectivity; Solutions That Advance Your Video Applications: 45 Mbps or MPEG-2 Compressed Video; Comprehensive Application Support; Flexible Reservations: On Demand or Dedicated; Rock-Solid Reliability and 24x7 Management and Monitoring of Video Transmission Delivery.
• Managed Internet Service
  Your business relies on the Internet for many critical operations - electronic commerce, e-mail, remote access productivity and much more.
• Private Line
  AT&T Private Line is a digital network service that provides the transmission path for private digital data lines and supports simultaneous, two-way transmission of voice, data, video, or any signal that can be encoded digitally - in any combination - over dedicated terrestrial or satellite channels.
• Integrated Network Connection Service
  AT&T's Integrated Network Connection Service (INCS) is an integrated voice and data solution that provides dynamically allocated bandwidth between voice and data.

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Enterprise Mobility

Enterprises today are conducting business in mobile environments - whether that is traveling to clients, working from remote locations, using cellular devices to communicate while on the move or being connected to corporate resources from an overseas hotel. Employees must stay connected regardless of where they are around the globe. Employers are striving for increased productivity, network control over remote resources, secure options for both employees and partners who do business with them and the flexibility to embrace the newest technologies within their existing network infrastructure.

AT&T offers an extensive integrated Enterprise Mobility portfolio of both wireless and wireline connectivity options, including the addition of wireless of devices and plans, to securely, simply, effectively and seamlessly integrate with your business. AT&T Remote Access services, available in a wide-ranging global footprint, utilize a single Global Network Client, which supports multiple access types, to enable your employees and keep your enterprise connected. In addition, as your business becomes increasingly mobile and technology applications become more advance, you can rely on AT&T to help manage your mobile business in every way, from anywhere.

Your enterprise needs 21st century mobile communications solutions and AT&T delivers them!

• Firewall Security
  AT&T Firewall Security Service delivers essential network security functions for your Internet-based networking needs.
• Integrated Mobile Offers
  Integration of wireless and wireline, failover capabilities supporting business continuity and complete cellular portfolio... delivered.
• Multi-Carrier Solutions
  Finally... A fully AT&T managed solution for your wireless environment - including vendors, plans and devices! Managing the incredible complexity of mobile telephony can be tremendous challenge, especially in a multi-carrier environment, but it just got a whole lot easier for you with AT&T Multi-Carrier Solutions!
• Network-Based VPN
  Get secure, reliable transport of your critical applications across a unified MPLS-enabled global platform with AT&T Network Based IP VPN Service.
• Premises-Based VPN
  Look to AT&T's Premises-Based IP VPN Service for secure, easy-to-use, reliable, low-cost connectivity for your remote access and branch office users.
• Remote Access
  Need seamless, secure integration of your wireline and wireless access technologies? Or mobile solutions that are an extension of your existing enterprise infrastructure? AT&T Remote Access Services provides your end-users access to corporate information and applications on the fly!

Hosting & Application Services

AT&T Hosting Services offers an impressive array of flexible and comprehensive web services to help ensure uninterrupted access to your critical data and applications. Designed to provide the utmost flexibility, AT&T delivers a rich portfolio of solutions tailored to meet your needs.

Gain immediate access to the AT&T global network and feature-rich performance information and reports delivered via our industry-leading portal. Take advantage of AT&T's proven experience, solid service level agreements, application migration expertise, managed storage services, security services and more.

• Application Management
  Let AT&T manage the operations of your mission-critical business and eCommerce applications.
• Enterprise Hosting Services
  Fulfill your Web-hosting requirements with high levels of reliability, availability, flexibility and performance.
• Intelligent Content Distribution Service
  AT&T Intelligent Content Distribution Service (ICDS) can significantly improve your website's capacity, reliability and performance at highly competitive prices.

Security & Business Continuity

Information is one of the most valuable assets of any company. Security breaches or other unexpected interruptions can happen anytime to anyone - whether you are a large enterprise or a small business. To help protect your vital data and to help secure your enterprise networking environment, AT&T delivers a suite of Security and Business Continuity Services to help assess vulnerabilities, protect your infrastructure, detect attacks, respond to suspicious activities and events, and design enterprise networking environments for non-stop operations.

AT&T utilizes its depth of knowledge, experience, process, platforms and investments to assist you in securing your enterprise networking environment with:

• proactive 24x7 monitoring and management
• real-time reporting and visibility of security performance & violations
• skilled security and business continuity professionals, proven processes and leading-edge platforms to extend your security and business continuity resources
• financially effective services provided on a subscription basis encompassing all equipment and upgrades
• "best practices" strategies to keep your business up and running.

• Business Continuity Professional Services
  The speed of doing business today has increased exponentially with the proliferation of communication technologies such as the Internet, e-Business, e-Commerce, globalization and the convergence of voice and data.
• Enterprise Recovery Service
  AT&T’s Enterprise Recovery Service provides affordable Business Continuity and recovery solutions including replacement systems, network, and end-user facilities to help you recover your IT and work group environments in case of a disaster.
• Internet Protect®
  Take advantage of a security alerting and notification service that offers advanced information about potential real-time attacks.
• Intrusion Prevention
  Has your network been attacked by a worm or virus that your existing technology didn't catch? AT&T Intrusion Prevention Service gives you complete control over the endpoint devices on your network.
• Remote VaultSM Service
  AT&T Remote Vault ServiceSM is an automated, easy-to-use service that backs up the data on your PCs and servers using your broadband Internet connection. Your data is securely transmitted to an offsite location, where it is available for recovery at anytime and to any location.
• Secure E-mail Gateway
  AT&T's Secure E-mail Gateway service provides you with network-based e-mail security and message management and helps ensure the integrity of a message before it enters your network.
• StorageConnectSM
  Addressing networked storage replication, tape pipelining, tape-backup and recovery needs, AT&T StorageConnectSM Service delivers a fully managed, flexible, multi-location storage transport service, enabling your business to balance risk, cost and performance.
• Token Authentication
  Enable strong authentication for your Virtual Private Network or secure access across your enterprise with AT&T's Token Authentication Service.
• Web Security
  AT&T Web Security offers an affordable solution to combating the threats of Internet activity.
• Firewall Security
  AT&T Firewall Security Service delivers essential network security functions for your Internet-based networking needs.
• Intrusion Detection
  Protect your network around-the-clock with surveillance designed to quickly identify and terminate unauthorized attempts to access your network.

Voice

AT&T is the innovative business communications provider with the depth of experience to provide the entire range of voice networking solutions your business needs.

AT&T offers award winning Long Distance services and features, as well as world-wide networking to support your international activities. We support your business travelers and remote workers with:

• Calling Card Services
• Teleconferencing Services
• Directory Assistance
• Dedicated website to create a virtual office, wherever your business may take you

For your Outbound Long Distance Voice Services, state-to-state and regional plans are available.

AT&T also offers a robust portfolio of AT&T Toll-Free Services with advanced capabilities to create the call-handling infrastructure you need to provide your customers, with a superior calling experience.

• Business Long Distance
  Much of your mission-critical business communications takes place on your voice network and it is simply good business to have the best voice service.
• Corporate Calling Card
  AT&T Corporate Calling Card Service lets you place telephone calls from remote locations or while traveling.
• Direct Toll-Free Service
  AT&T Direct® Toll-Free Service enables you to offer toll-free service internationally with the same AT&T toll-free number you already use in the U.S.
• Emergency Services
  Offers a full range of emergency services to suite your needs.
• Global Inbound Service (GIS)
  AT&T Global Inbound Service is a sophisticated global solution that allows you to network and integrate your customer service or support operations globally, making the best use of your resources, while enhancing the service you provide to your customers.
• Integrated Services Digital Network (ISDN)
  Accommodate Voice, Data, and Video over One Flexible, Cost Effective Channel.
• International Toll-Free
  AT&T International Toll Free enables you to offer an international toll-free number for callers outside the US to reach your office or call center in the United States quickly and easily, by dialing a unique number from the country they're calling.
• International Voice
  Whether you're a multi-national corporation adding a new office in Singapore, or a small business looking to sell products into Brazil, you can rely on AT&T to provide the geographic reach, dependable worldwide service, and seamless solutions you need.
• Centrex
  Centrex is a state-of-the-art, central office-based communications solution for voice and data that provides a powerful alternative to PBX switching systems.
• NetPROTECT Toll Fraud Protection Service
  While no telecommunications system can be entirely free from risk of toll fraud, earnest attention to system security can reduce that risk considerably.
• Toll-Free
  AT&T's toll-free services can extend business reach, enhance customer service and provide essential business continuity solutions. Understanding the options available, and the power of advanced network-based offerings, can help any contact center maximize its effectiveness.
• Universal International Freephone Numbering (UIFN)
  AT&T Universal International Freephone Numbering Service optimizes your marketing spending by using one single toll-free number in all participating countries which streamlines your toll free operations and makes your telecom management easier.

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Unified Communications

Collaboration is becoming mission-critical to today's enterprises. AT&T's unified communications solutions improve how people work as a result of its ability to enable more effective collaboration among distributed project team members while reducing process time for key business activities.

AT&T's unified communications solutions enable businesses to use the power of communications to create agile, effective organizations - connecting employees, partners and vendors in a manner that suits them wherever they are, over any device - wired or wireless, PDA or personal computer.

AT&T's IP network is the lynch pin to delivering a rich set of unified communications applications at the scale needed by enterprises operating in global and dynamic environments. AT&T's array of innovative conferencing and messaging solutions help enterprises strengthen the efficiency and effectiveness of their business environment.

• Conferencing Services
  The AT&T Conferencing Services portfolio of audio, web, and video collaboration tools help businesses conduct meetings faster and more efficiently than ever before. The recently announced AT&T ConnectTM, offers clients converged voice, Web and video conferencing.
• Messaging
  AT&T Enterprise Messaging Service is a managed messaging solution built for businesses of all sizes.
  
  

VoIP

AT&T's VoIP Services help your business evolve to the next generation of converged communication services. Enhancing employee productivity, reducing operational expenses and gaining the efficiencies of a unified network help you attain the leading edge over your competition. AT&T's VoIP services are delivered with the quality of service, reliability and security required for your mission critical business communications. Powering these services is AT&T's world-class global, IP-MPLS network, which is standards-based and designed to support open protocols such as Session Initiated Protocol (SIP) which provides the interoperability and scalability that your business needs for next-generation communication applications.

AT&T offers a broad portfolio of VoIP solutions designed to help you achieve your business objectives at the pace your business requires...

• Corporate Networks: VoIP with AT&T's VPN services helps you maximize your networking investment by providing you with high quality voice communications that can seamlessly connect your entire enterprise
• Branch Offices: AT&T IP Telephony services give you the flexibility to deploy advanced features throughout the entire enterprise. Whether your employees are located at headquarters or a remote office, they can all benefit from the productivity enhancements of IP Telephony.
• Remote Workers: Whether you have full-time, part-time or occasional remote workers, AT&T will be providing services that support their needs with cost effective, feature rich options that allow them to be "always at their desk".
• Call Centers: As your call centers evolve to be IP-enabled, AT&T will evolve with you and provide critical VoIP services to help you gain new efficiencies and capabilities as you serve your customers.

 

• IP Flexible Reach
  AT&T IP Flexible Reach is a managed Voice over IP communication solution that supports inbound and outbound calling on your data network giving you local, U.S. long distance and international reach for your U.S. sites.
• Voice DNA
  AT&T Voice DNASM is a hosted VoIP service that delivers optimal communications for your organization, employees & customers.
• IP Telephony/LAN Management
  AT&T's IP Telephony Services seamlessly connect employees across your enterprise.
  
  

VPN
Virtual Private Networks deliver the attributes of a private data network within a shared network infrastructure. They offer enterprise-class scalability and reach across multiple IP-based infrastructures, along with many of the performance and security characteristics traditionally found only in dedicated private environments.

AT&T VPN gives you choices in your network design of sophisticated VPN technologies, access, security, voice and WiFi offers, with the flexibility to add on options such as Voice over IP, Video, remote access and hosting. AT&T's VPN offers a management continuum that affords varying degrees of strategic control ranging from "do-it-yourself" to fully managed, along with a full range of complementary services to deliver a truly integrated VPN experience.

Basic applications driving enterprise networking requirements today include:

• Intranet - Allow users to gain access to secured corporate information
• Extranet - Support business-to-business communications
• Remote Access - Provide remote workers or traveling users the same level of connectivity as individuals who work in branch offices

• DSL
  As your business grows, so does the need to connect to the Internet quickly and efficiently, to gather and convey information, as well as to communicate and provide a direct link to your business partners.
• Global Managed Internet Service
  AT&T's Global Managed Internet Service establishes a dedicated Internet connection to your multi-national sites, from Belgium to Brazil, from Russia to Australia and nearly everywhere in between.
• Managed Internet Service
  Your business relies on the Internet for many critical operations - electronic commerce, e-mail, remote access productivity and much more.
• Network-Based VPN
  Get secure, reliable transport of your critical applications across a unified MPLS-enabled global platform with AT&T Network Based IP VPN Service.
• Premises-Based VPN
  Look to AT&T's Premises-Based IP VPN Service for secure, easy-to-use, reliable, low-cost connectivity for your remote access and branch office users.

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